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Shipping Policy

All orders $150 or above qualify for free standard shipping within the United States. Expedited or express shipping options are available for an additional fee.

Some specialty products—including Raw, Virgin, Custom Colors, and Single Donor items—require extended preparation. Please allow:

  • 7–14 days for processing

  • 10–20 days total for delivery

For orders shipped within the United States:

  • Standard Shipping: 7–10 business days

  • Express Shipping: 3–5 business days

  • International orders are shipped directly from our manufacturing facility in China. Please note:

    • International shipping fees will apply

    • Delivery times vary by country and customs processing

     

Shipping times begin once processing is complete.

These timelines ensure quality control and proper customization.

1. Main shipping methods: Fed EX, DHL, UPS

Once order is processed and shipped you will receive a tracking number. If you can't track your order please contact customer service to confirm the tracking number & shipping information. You can contact us through our live chat or message us by email: info@thecelebrityhair.com


Track your order

Track your order in real time from our warehouse to your door. Once your purchase ships, you'll receive a tracking number via email with a direct link to monitor delivery progress. Most orders arrive within 7-15 business days. If you have questions about your shipment, our customer service team is here to help.